Shipping & Delivery Policy

Last updated: 2026

This Shipping & Delivery Policy applies to physical products purchased from LifeBetic.com by LifeBetic Global SARL.

1. Shipping Destinations

We ship internationally, including to Morocco, the European Union, the United Kingdom, and other countries as indicated at checkout.

2. Processing Time

Orders are typically processed within [1–3 business days] of confirmation, excluding weekends and public holidays. You will receive a confirmation email once your order has shipped.

3. Estimated Delivery Times

RegionEstimated Delivery
Morocco[2–5 business days]
European Union[3–7 business days]
United Kingdom[3–7 business days]
Rest of World[7–15 business days]

Delivery times are estimates and are not guaranteed, as they may be affected by customs processing, carrier delays, or events outside our control.

4. Shipping Costs

Shipping costs are calculated at checkout based on destination, weight, and shipping method selected. Any applicable free-shipping thresholds will be indicated on the website.

5. Customs, Duties, and Taxes

International orders may be subject to import duties, customs fees, or local taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

6. Order Tracking

Once shipped, you will receive a tracking number (where available) via email to monitor your order’s progress.

7. Lost, Delayed, or Damaged Shipments

  • If your order is significantly delayed, please contact us at contact@lifebetic.com and we will investigate with the carrier.
  • If your order arrives damaged, please contact us within 48 hours of delivery with photos so we can arrange a replacement or refund per our Refund & Returns Policy.
  • If a shipment is confirmed lost by the carrier, we will offer a replacement or refund.

8. Incorrect Shipping Information

LifeBetic is not responsible for delayed or failed delivery resulting from incorrect or incomplete shipping information provided by the customer. Please double-check your address at checkout.

9. Digital Products

Digital products (ebooks, printables, logbooks) are delivered electronically via download link or email immediately, or shortly after, purchase confirmation and are not subject to this Shipping Policy.

10. Contact Us

LifeBetic Global SARL Email: contact@lifebetic.com ICE: 003868220000094

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