We offer a flexible 365-day return policy.
Eligibility:
Items must be unused, unwashed, and in original packaging to be eligible for return.
How to Initiate a Return:
Contact us at support@lifebetic.com with your order number and the reason for the return.
Refund Processing:
Once approved, refunds will be processed to your original payment method within 5–10 business days.
Return Shipping Costs:
The customer is responsible for return shipping costs unless the return is due to our error (e.g., defective or incorrect product).
Non-Returnable Items:
Certain items, such as digital downloads or used health accessories, may not be eligible for return or refund.
